Overview
The way you do business by phone says a lot about you. When you are small,
it is simple enough to make sure every call is handled with the care,
speed and efficiency you've made your style. But when you expand, it is
likely that you need expert help in order to maintain your exceptional
standards of call management and customer service. That is why BT has
created the BT Pathway.
The BT Pathway is a modular phone system that supports PSTN, ISDN, or
a combination of both. With a maximum configuration of 8 lines and 18
extensions, the Pathway is easy to use, install and upgrade making it
ideal for small businesses that want the reliability and pedigree of the
BT brand. Designed as a plug-and-play product, the Pathway offers a sophisticated
but simple menu-driven configuration program for the PC that ensures installation
is kept to a minimum.
From the day it arrives in your office, the BT Pathway can be working
in precisely the way you choose because you can tailor it to meet your
exact needs, rather than having to alter your routine to suit it. Because
it is a hybrid system, calls can be answered centrally by an operator
or at points throughout the organisation. High-end functionality such
as voicemail ensures that you can provide the highest level of service
and never miss a call, whilst a door intercom can be connected in order
to control entry to the premises without having to leave your desk.
The key to the BT Pathway's success is its emphasis on flexibility; you'll
find that it is easy to change the set-up whenever you need to. This system
brings you the power and professionalism of a big business phone system
but with the price tag and simplicity of a small one.
Key features
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Can be configured for central answering
or answering at every extension. |
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Voicemail at every extension and centrally |
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Call divert and forwarding. |
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Call transfer - both internal and external
calls. |
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Call waiting - see when another caller
is trying to get through when you're on the phone. |
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CLI presentation - so you can see who
is on the line and answer appropriately. |
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Compatible with standard phones, answering
machines. Fax machines, EPOS devices and pay phones - so there's no
need to make your existing equipment redundant. |
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Music on hold |
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200 system speed dials |
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Call logging |
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3-way conferencing, internal and external |
Scalability
Maximum number of telephone lines: 8 standard analogue lines or 4 ISDN2
lines
Maximum number of users: 18
Links
For further information about the BT Pathway or to purchase components
from our e-commerce shop, please click here.
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