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communication - business telephone systems

As part of foneandsurf.com's suite of products and services we are also able to advise, supply, install and maintain an extensive selection of business telephone systems from the world's leading manufacturers.

Nevertheless, choosing the most suitable telephone system for your business can be an extremely bewildering exercise. To help mitigate this, we have organised our solutions according to the size of your organisation:

>	Small Office Home Office (SOHO) for entry level systems;
>	Small Medium Enterprises (SME) for larger more established business; and
>	Middle Market (MM) for corporate clients.

Alternatively, to discuss your particular requirements please feel free to call one of our sales consultants on +44 (0) 20 8570 6646.

Section	Make	System	Maximum lines	Maximum extensions
SOHO	Panasonic	KXT206E	2	6
SOHO	DECTsys	2200	2	15
SOHO	Avaya	IP Office 401	4	4
SME	Siemens	HiPath 500	4	20
SME	Panasonic	KXTD612	6	12
SME	Panasonic	KXTA624A	6	24
SME	Panasonic	KXTD816	8	16
SME	BT	BT Pathway	8	18
SME	Avaya	IP Office 403	8	100
SME	Siemens	HiPath 3300	20	50
SME	Avaya	IP Office 406	30	180
SME	Panasonic	KXTD1232	38	32
SME	Siemens	HiPath 3500	60	100
SME	Avaya	IP Office 412	60	256
SME	Panasonic	KXTDA100	64	64
SME	Alcatel	OmniPCX Office	120	236
SME	Panasonic	KXTDA200	128	128
SME	3Com	NBX 100	200	200
MM	Siemens	HiPath 3700	120	500
MM	3Com	SuperStack 3	1500	1500


communication - network services
As part of our business system installations, foneandsurf.com is able to facilitate the provision of any additional BT network services that may be required. Using our dedicated BT account team we can project manage the delivery of every BT network service from simple analogue lines through to ISDN30's. This value added service then integrates precisely with our engineering division, allowing us to progress the project management of your installation as rapidly as possible.

communication - installation services
foneandsurf.com undertakes telephone system and CAT 5/6 cabling installations nationwide. Its personnel are fully accredited to install systems from Siemens, Alcatel, Mitel, Avaya, BT, Nortel Meridian and Panasonic. The entire process from concept to completion is managed directly, to budget and to deadline. A daily report confirms the status of all projects and the customer is, at all times, advised of progress. foneandsurf.com's telephone system installation teams pro-actively identify issues that may arise during the project and implement recommended solutions promptly and efficiently.

communication - maintainence services
foneandsurf.com devotes a greater proportion of its resources to the technical training of its maintenance personnel that the industry norm. In addition to accreditation for the systems we install, our teams also have 3Com, Microsoft and Cisco certification. Our engineering team is based at key centres throughout the country. They can reach any location within two hours to resolve those few issues that cannot be dealt with by advanced remote diagnostics. The diagnostic system enables engineers to be aware in advance of the exact nature of any fault and so facilitates speedy remedial action. Service level options We offer different categories of maintenance cover, tailored to the needs of our individual customers, ranging from Monday to Friday 9-5, through to 24hrs, 365 days a year and can provide master agreements covering multiple sites on a single contract along with customised packages, depending on individual requirements at site or group level. If you are considering renewing or changing your current maintenance provider, please call foneandsurf.com on +44 (0) 20 8570 6646 and we will happily develop a competitive quote. Alternatively please email info@foneandsurf.com with an outline of your requirements.